Focusing Illusion: Real-Time vs Post-Experience Retention
In my post 10 smart ways to prevent customer churn I reviewed retention tactics that work. In this post I want to examine retention …
In my post 10 smart ways to prevent customer churn I reviewed retention tactics that work. In this post I want to examine retention …
Content marketers talk a lot about tailoring blog posts, social media activity and emails to the customer personas they’ve crafted, but when it’s …
Humanizing a brand is a pretty smart idea – by doing it, marketers can quickly get the attention of their target market, increase brand …
I know one card trick and it’s a really easy one: You spread a deck of card, faced down in front of your …
The desire to incorporate your brand into the emoji language is easy to understand – the quick adoption rate of emoji’s have made them …
Why did one ad you created as an afterthought get you so many new customers? Why did this other ad you’re actually proud …
All of your prospective customers are online right now, either sifting through their social feeds or email inboxes, texting friends on their favorite messaging …
You know how you wake up early everyday to go to work because traffic is a bitch in the morning, except that one …
You probably think you’re an above average driver, right? I do and it turns out, most people do as well. This superiority bias …
Are you as excited as I am about Facebook reactions (the new emoji’s Facebook rolled-out yesterday)? If not, by the end of this …